NLC University Seminars

7:30 am - 5:00 pm

NLC University Information Desk

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9:00 am - 12:00 pm

Budgeting Basics (The WHAT) – Ticket Required

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The budget is the single most important policy document a local government adopts. How many times have elected officials heard this statement, and how many elected officials actually believe that this is the case? Does the budget, and the budgeting process itself help policymakers to easily and understandably translate their decisions into actions that move... Read more »

9:00 am - 12:00 pm

Civic Engagement: Activating A Multigenerational Approach to Improve Health and Wellness Outcomes in your City – Ticket Required

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City residents must have an authentic role in city-level policies, practices and programs that truly improve health and address the factors that influence how long city residents live/how well they live. The city-level polices, practices and programs will be better designed because of input from your community. Join us for a deep-dive, hands-on workshop that... Read more »

9:00 am - 12:00 pm

Creating Effective and Productive City Council-City Manager Relationships – Ticket Required

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In order to successfully deliver services to citizens, elected officials and the city manager must work as a team where everyone understands their role, gets to contribute their voice, and problem solve. In this seminar, learn tangible skills for effective teamwork between the city manager and council. Learn skills and best practices to facilitate positive... Read more »

9:00 am - 10:30 am

Leading Through Disruption –– Inclusive Leadership: Internal City Leadership – Opening the Doors to and Supporting the Success of Diverse Leadership – Ticket Required

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Inclusive leadership means understanding your own leadership lens; a keen sense of listening and intuition; making room at a table for and intentionally supporting diversity in humans and skill sets. It’s about tough decisions and conversations but also your personal leadership values. This series of courses will help you to understand and identify your leadership... Read more »

9:00 am - 10:15 am

Performance Accelerator: Leveraging Data to Set Goals, Track Performance, and Get Results – Ticket Required

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This workshop provides government leaders, program managers, and data professionals tactics for using performance management to create a feedback loop for strategic goals. By the end of the workshop, participants will have aligned key programs to strategic goals and developed a prototype of a dashboard with meaningful performance measures that answer key questions required to... Read more »

9:00 am - 5:00 pm

REAL Action 101: Advancing Racial Equity in Local Government Part I – Ticket Required

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This training provides for city leaders an introductory overview history of institutional and structural racism in America, and its long standing impacts on social issues and outcomes today. This training will equip leaders with a shared language for racial equity terminology and concepts, and examination of the governing for racial equity framework concepts: normalizing, organizing... Read more »

10:45 am - 12:00 pm

Leading Through Disruption –– Inclusive Leadership: Case Study & Workshop – Building Your Own Inclusive Leadership Plan for Your City – Organizational and Community Leadership – Ticket Required

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Inclusive leadership means understanding your own leadership lens; a keen sense of listening and intuition; making room at a table for and intentionally supporting diversity in humans and skill sets. It’s about tough decisions and conversations but also your personal leadership values. This series of courses will help you to understand and identify your leadership... Read more »

10:45 am - 12:00 pm

Leading Through Disruption –– Inclusive Leadership: Lens of Leadership – How to See Your Leaders, How Others See Your Leaders, & How to Support Them – Ticket Required

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Inclusive leadership means understanding your own leadership lens; a keen sense of listening and intuition; making room at a table for and intentionally supporting diversity in humans and skill sets. It’s about tough decisions and conversations but also your personal leadership values. This series of courses will help you to understand and identify your leadership... Read more »

2:00 pm - 3:30 pm

A Practical Retirement Approach for the Future of You and Your City – Ticket Required

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City governments, in their role as employers, are striving to attract talent that can support the critical work of serving communities. However, the wages of state and local government employees tend to be lower than for private sector employees with similar education and experience. So, how can municipal employers provide a more competitive alternative? One... Read more »

2:00 pm - 3:30 pm

Cities of Service: Civic Engagement The CS Model of Engagement – Ticket Required

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With a data-driven focus on creating measurable results, Cities of Service provides counsel, expert technical assistance, and proven resources to city leaders and their staff. Local government works better when it is open to the ideas and talents of citizens and starts with the assumption that citizen collaboration is a force for good. Citizens have deep expertise... Read more »

2:00 pm - 5:00 pm

RASCI as Equity Indicator – Ticket Required

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The RASCI Matrix is a well-established Responsibility matrix often used by project managers in multi-disciplined teams. A valuable and burgeoning application of the RASCI Matrix is through the lens of community equity. The equity lens comes through identifying role patterns as stakeholders’ roles are documented in the matrix. Laid out across the top of the... Read more »

3:45 pm - 5:00 pm

Cities of Service: Civic Engagement – A Case Study – Ticket Required

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With a data-driven focus on creating measurable results, Cities of Service provides counsel, expert technical assistance, and proven resources to city leaders and their staff. Local government works better when it is open to the ideas and talents of citizens and starts with the assumption that citizen collaboration is a force for good. Citizens have deep expertise... Read more »

6:00 pm - 7:00 pm

NLC University Awards Happy Hour – Ticket Required

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7:30 am - 1:00 pm

NLC University Information Desk

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8:30 am - 12:15 pm

CivicMakers: Empathic and Active Listening – Ticket Required

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New research suggests that our listening styles are situational, that we can and do change them depending on our goals for various situations. Each style fills an important need in human communication: building relationships, gathering information for decision-making, carrying out tasks, and evaluating messages. Thus, we should develop our abilities to identify the style that... Read more »

9:00 am - 12:00 pm

Creating and Maintaining a Culture of Ethics – Ticket Required

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Effectively building and supporting a municipal workforce with the highest ethical standards requires a broad-based approach. There is more to it than having clear policies, more even than hiring good people. Together, we’ll examine the critical elements of a culture of ethics in a municipal organization and some best practices for cultivating and sustaining them.... Read more »