NLC UNIVERSITY

NLC University is a collaborative education and professional development initiative developed by the National League of Cities that helps municipal leaders – both elected and appointed – build the skills they need to better govern, serve, and advocate for their communities.

From Budgeting Basics, to Leading Through Disruption, NLC University courses are designed to give city leaders the hands-on training to fuel their communities forward.

NLC University kicks off a day before City Summit begins, setting the stage for an intimate and personalized learning environment where the focus is on developing key leadership skills. These training sessions will help you build a strong foundation for the rest of your conference experience. During City Summit, you will find solutions to affordable housing in your community, but you still need the skills to incorporate it into your budget, generate consensus among your peers and write the policy with an eye on equity. That’s where NLC University can help.

Join NLC University at City Summit to learn skills like leading equitably, thriving during crises and building resilient communities. Participants will also have the opportunity to earn credits towards NLC University certifications.

View the Complete Program Below!

NLC University (Pre-Conference Seminars)

NLC University Information Desk

Wednesday, November 20, 2019 | 8:30am - 4:30pm

Budgeting Basics (The WHAT) – Ticket Required

Wednesday, November 20, 2019 | 9:00am - 12:00pm

The budget is the single most important policy document a local government adopts. How many times have elected officials heard this statement, and how many elected officials actually believe that this is the case? Does the budget, and the budgeting process itself help policymakers to easily and understandably translate their decisions into actions that move their community forward? Or has budgeting become an accounting exercise at best, leaving the connection to policy-making questionable and unclear? Learn the basics of budgeting from an experienced elected official and municipal finance director. They will provide insights and an explanation of the budget and budgeting process to help you gain confidence in your role as an elected official.

Credits: 3
Cost: $185

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainers

  • Kathleen Novak Assistant Teaching Professor, University of Denver - Daniels College of Business: Department of Management
  • Jon Johnson Director of Finance and Administration - Alliance for Innovation

Civic Engagement: Activating A Multigenerational Approach to Improve Health and Wellness Outcomes in your City – Ticket Required

Wednesday, November 20, 2019 | 9:00am - 12:00pm

This will be a hands-on, participation workshop to help city leaders present a unified voice to the community about the value and accountability of engaging with city government.

As an added bonus, participants will receive data about how preemption is playing out in their state – which impact city’s capacity to respond to residents’ priorities that may surface from Civic Engagement.


Credits: 3
Cost: $185

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainers

Creating Effective and Productive City Council-City Manager Relationships – Ticket Required

Wednesday, November 20, 2019 | 9:00am - 12:00pm

In order to successfully deliver services to citizens, elected officials and the city manager must work as a team where everyone understands their role, gets to contribute their voice, and problem solve. In this seminar, learn tangible skills for effective teamwork between the city manager and council. Learn skills and best practices to facilitate positive and productive meetings, create a healthy work environment, and clearly define roles. You’ll hear from two individuals, with more than 30 years of local government experience, who are dedicated to creating excellence in municipal government.

Learning Objectives

  • Attendees will learn effective communication skills to facilitate a professional relationship between the governing body and the administrative team.
  • Attendees will learn the possible pitfalls and how to avoid them to build an effective governing team.

Credits: 3
Cost: $185

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainers

  • Michael Conduff President and CEO - The Elim Group
  • Jim Hunt Advisor (Former NLC President) - Amazing Cities Amazing Cities

Leading Through Disruption –– Inclusive Leadership: Internal City Leadership – Opening the Doors to and Supporting the Success of Diverse Leadership – Ticket Required

Wednesday, November 20, 2019 | 9:00am - 10:30am

Inclusive leadership means understanding your own leadership lens; a keen sense of listening and intuition; making room at a table for and intentionally supporting diversity in humans and skill sets. It’s about tough decisions and conversations but also your personal leadership values.

This series of courses will help you to understand and identify your leadership lens; share key strategies to increase your inclusive leadership; offer time to practice and observe strong models of this leadership strategy.

Learning Objectives

  • Define your leadership inclusion values
  • Identify strategies for inclusive leadership hiring, supporting, retaining leaders
  • Identify headwinds and tailwinds

Credits: 2
Series: 1 of 3
Individual seminar cost: $100
Cost savings! Register for the full (three seminars) “Leading Through Disruption –– Inclusive Leadership” series: $300

Leading Through Disruption –– Inclusive Leadership Series:

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

Performance Accelerator: Leveraging Data to Set Goals, Track Performance, and Get Results – Ticket Required

Wednesday, November 20, 2019 | 9:00am - 10:15am

This workshop provides government leaders, program managers, and data professionals tactics for using performance management to create a feedback loop for strategic goals. By the end of the workshop, participants will have aligned key programs to strategic goals and developed a prototype of a dashboard with meaningful performance measures that answer key questions required to monitor the achievement of strategic goals.

Learning Objectives

  • Learn how to leverage data to create a feedback loop for the attainment of strategic goals
  • Learn how to identify actionable, meaningful performance measures
  • Learn how to align programs and services to strategic goals and objectives

Credits: 1
Cost: Free

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

  • Oliver Wise Director of Socrata Data Academy - Tyler Technologies

REAL Action 101: Advancing Racial Equity in Local Government Part I – Ticket Required

Wednesday, November 20, 2019 | 9:00am - 5:00pm

This training provides for city leaders an introductory overview history of institutional and structural racism in America, and its long standing impacts on social issues and outcomes today. This training will equip leaders with a shared language for racial equity terminology and concepts, and examination of the governing for racial equity framework concepts: normalizing, organizing and operationalizing. The REAL (Race, Equity and Leadership) team will guide participants through these critical components for mayors and other city leaders seeking to move from desire to action in advancing a racial equity strategy.

Credits: 6
Level: 101
Cost: Free

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainers

  • Jordan Carter Senior Associate, Race Equity and Leadership (REAL) - National League of Cities
  • Aliza R. Wasserman MS MPH Senior Associate, Race, Equity and Leadership (REAL) - National League of Cities
  • Rita Ossolinski Program Director, Race, Equity, And Leadership Program (REAL) - National League of Cities
  • View full profile for REAL TeamREAL Team NLC

Facebook for Local Government

Wednesday, November 20, 2019 | 10:30am - 12:00pm

Following a year-long learning program with Facebook and NLC University, come hear about some of the latest tools designed specifically for local government, tips and best practices designed to help you better reach and connect with your constituents and residents on the platform, and have any questions that you have about using the platform answered by Facebook’s Government Outreach team.

Learning Objectives

  • Using Facebook to build an authentic and inclusive online community
  • Developing a social media strategy that will help you support the overall goals you have for your city
  • The best ways to reach constituents quickly online in times of emergency

Credits: 2
Cost: Free

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainers

Leading Through Disruption –– Inclusive Leadership: Lens of Leadership – How to See Your Leaders, How Others See Your Leaders, & How to Support Them – Ticket Required

Wednesday, November 20, 2019 | 10:45am - 12:00pm

Inclusive leadership means understanding your own leadership lens; a keen sense of listening and intuition; making room at a table for and intentionally supporting diversity in humans and skill sets. It’s about tough decisions and conversations but also your personal leadership values.

This series of courses will help you to understand and identify your leadership lens; share key strategies to increase your inclusive leadership; offer time to practice and observe strong models of this leadership strategy.

Learning Objectives

  • Identify the leadership lenses
  • Breaking down the misperception
  • Knowing the lens, you have the lens you need

Credits: 1
Series: 2 of 3
Individual seminar cost: $100
Cost savings! Register for the full (three seminars) “Leading Through Disruption –– Inclusive Leadership” series: $300

Leading Through Disruption –– Inclusive Leadership Series:

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

A Practical Retirement Approach for the Future of You and Your City – Ticket Required

Wednesday, November 20, 2019 | 2:00pm - 3:30pm

City governments, in their role as employers, are striving to attract talent that can support the critical work of serving communities. However, the wages of state and local government employees tend to be lower than for private sector employees with similar education and experience. So, how can municipal employers provide a more competitive alternative? One way is through employer-sponsored retirement benefits. As several states have reformed their retirement systems since the Great Recession of 2008, it is important for employers and employees alike to understand their pension plan options. This NLCU course equips city leaders with an understanding of DB and DC pension plans, so that their local government can better attract top talent. The class also provides a series of questions that city leaders can use to better understand their plans, the potential for changes and the impact of changes on employees and the competitiveness of the city in the labor market.

Learning Objectives

  • Elected officials should recognize which parties (such as pension plan providers, human resources staff, finance staff and employees) they can work with to understand basic pension plan features. They should also understand how they can work with their plan providers to understand employee contribution features and with their human resources staff to better communicate the various pension plan offerings to their employees.
  • Elected officials should understand which pension plans their city provides to government employees. They should also understand how those plans differ for government employees vs. public safety employees.
  • Elected officials should critically analyze whether the benefits their city provides allow them to recruit and retain the workforce their city needs.

Credits: 2
Cost: Free

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

  • Anita Yadavalli, PhD Program Director, City Fiscal Policy Research, Center for City Solutions - NLC

Beyond the Town Hall: Municipal Civic Engagement for the 21st Century Civic Engagement The CS Model of Engagement – Ticket Required

Wednesday, November 20, 2019 | 2:00pm - 3:30pm

This fast-paced, interactive workshop will introduce you to innovative tools and insightful practices for bringing your city’s civic engagement strategy into the 21st century.  Local government works better when it is open to the ideas and talents of citizens and starts with the assumption that citizen collaboration is a force for good. Citizens have deep expertise in their own lives and in what’s best for their families and communities – and their expertise can be leveraged to deliver better services and solve public problems. Citizen contributions can take many forms, from defining and prioritizing problems to generating ideas to volunteering their time, creativity, and expertise.

Learning Objectives

Explore how to evaluate your city’s civic engagement through the National Civic League’s Civic Index and other tools

  • Learn about the Cities of service model of civic engagement
  • Discover how to leverage technology and volunteers in deploying civic engagement
  • Examine how to define an engagement model and programming
  • Study the top 5 things you should consider before rolling out your strategy

Credits: 2
Series: 1 of 2
Individual seminar cost: $100 | Cost savings! Register for the half-day (two seminars). Attend both “Beyond the Town Hall” and “Civic Engagement – A Case Study” trainings and receive a discount. series: $185

Series 2: Civic Engagement – A Case Study

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

Leading Through Disruption –– Inclusive Leadership: Case Study & Workshop – Building Your Own Inclusive Leadership Plan for Your City – Organizational and Community Leadership – Ticket Required

Wednesday, November 20, 2019 | 2:00pm - 5:00pm

Inclusive leadership means understanding your own leadership lens; a keen sense of listening and intuition; making room at a table for and intentionally supporting diversity in humans and skill sets. It’s about tough decisions and conversations but also your personal leadership values.

This series of courses will help you to understand and identify your leadership lens; share key strategies to increase your inclusive leadership; offer time to practice and observe strong models of this leadership strategy.

Learning Objectives

  • Systems and Inclusive Leadership- what works with and against you
  • Changing the System
  • Leading with your new lens
  • Action Planning – systems and community

Credits: 3
Series: 3 of 3
Individual seminar cost: $200
Cost savings! Register for the full (three seminars) “Leading Through Disruption –– Inclusive Leadership” series: $300

Leading Through Disruption –– Inclusive Leadership Series:

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

RASCI as Equity Indicator – Ticket Required

Wednesday, November 20, 2019 | 2:00pm - 5:00pm

The RASCI Matrix is a well-established Responsibility matrix often used by project managers in multi-disciplined teams. A valuable and burgeoning application of the RASCI Matrix is through the lens of community equity. The equity lens comes through identifying role patterns as stakeholders’ roles are documented in the matrix. Laid out across the top of the matrix, community stakeholders’ level & type of project involvement is noted. This WERK_shop will discuss recognizing patterns of equitable and inequitable community accountability and methods for adjustment.

Learning Objectives

  • Recognizing patterns of project equity through representation in accountability
  • Methods for adjusting project roles to provide more equity and representation

Credits: 3
Cost: $185

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

Civic Engagement – A Case Study – Ticket Required

Wednesday, November 20, 2019 | 3:45pm - 5:00pm

Nothing beats learning directly from the experiences of other cities in deploying innovative, powerful, productive public engagement strategies.  This session will give you direct access to case studies that could be utilized in your city and challenge you to develop your own!  Local government works better when it is open to the ideas and talents of citizens and starts with the assumption that citizen collaboration is a force for good. Citizens have deep expertise in their own lives and in what’s best for their families and communities – and their expertise can be leveraged to deliver better services and solve public problems. Citizen contributions can take many forms, from defining and prioritizing problems to generating ideas to volunteering their time, creativity, and expertise.

Learning Objectives

  • Learn about CS cities (and other municipal best practices) that are leading the civic engagement work nationally
  • Lessons learned the city perspective
  • Learn how to plan for a powerful, productive, and prudent public engagement process (work in teams of other city leaders)

Credits: 1
Series: 1 of 2
Individual seminar cost: $100 | Cost savings! Register for the half-day (two seminars). Attend both “Beyond the Town Hall” and “Civic Engagement – A Case Study” trainings and receive a discount. series: $185

Series 1: Civic Engagement The CS Model of Engagement

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

NLC University Awards Happy Hour – Ticket Required

Wednesday, November 20, 2019 | 6:00pm - 7:00pm

NLC University (Pre-Conference Seminars)

CivicMakers: Empathic and Active Listening – Ticket Required

Thursday, November 21, 2019 | 8:30am - 12:15pm

New research suggests that our listening styles are situational, that we can and do change them depending on our goals for various situations. Each style fills an important need in human communication: building relationships, gathering information for decision-making, carrying out tasks, and evaluating messages. Thus, we should develop our abilities to identify the style that is most appropriate for a given situation, build our strengths in using each style, and learn to move fluidly between them. By understanding our personal listening style(s) and tendencies, we can become better listeners in many different types of situations.

In this training, you’ll learn about empathic and active listening tools as well as how to gain deep insights through observation. We’ll help you better identify and understand the people impacted by your decisions, and how to dig deeper to unearth hidden assumptions.

Learning Objectives

  • Assess your personal listening style and how you might shift your listening style to effectively meet the needs of various audiences and situations
  • Learn and practice techniques for active listening, empathic listening, and nonviolent communication
  • Apply listening techniques to a change management context
  • Learn ways to observe your users to gain deeper empathy

Credits: 4
Cost: $185

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

  • Judi Brown Partner & Chief Impact Officer - CivicMakers, LLC

NLC University Information Desk

Thursday, November 21, 2019 | 8:30am - 12:00pm

Creating and Maintaining a Culture of Ethics – Ticket Required

Thursday, November 21, 2019 | 9:00am - 12:00pm

Effectively building and supporting a municipal workforce with the highest ethical standards requires a broad-based approach. There is more to it than having clear policies, more even than hiring good people. Together, we’ll examine the critical elements of a culture of ethics in a municipal organization and some best practices for cultivating and sustaining them.

Learning Objectives

  • Making clear that ethics for public officials and employees is, and must be, different from the ethics of private lives and private businesses
  • Developing ways to make an ethical approach to public service culturally top-of-mind for the organization
  • Personnel practices that help both with building and with sustaining an ethical culture
  • Leadership practices that support and sustain the municipal culture of ethics

Credits: 3
Cost: $185

NLC University seminars are not included in the standard conference fee. Add seminars to your basket during registration to enroll. Already registered for the conference?  Log in to your profile and simply add seminars to your account.

Trainer

  • Scott Paine Director, Leadership Development & Education - Florida League of Cities

QUESTIONS?

Please contact the NLC University team at university@nlc.org.